What should a contractor do if a client does not agree with a contract change?

When a client does not agree with a contract change, seeking to negotiate and discuss alternatives is the best approach. This method fosters communication and collaboration between the contractor and the client, which is crucial for maintaining a positive working relationship. Open discussions allow both parties to express their concerns and preferences, potentially leading to a resolution that meets the needs of both the contractor and the client.

Negotiation can involve discussing the reasons behind the proposed changes, exploring different options that might be acceptable to the client, and finding compromises that still allow the contractor to fulfill their obligations. This practice aligns with the principles of good business ethics and customer service, promoting trust and satisfaction in the contractor-client relationship. This approach is often emphasized in contracting standards, where effective communication is key to project success.

In contrast, ignoring the client's concerns, forcing compliance, or canceling the contract can lead to complications, such as potential disputes, loss of goodwill, and possible legal actions. Such actions can reflect poorly on the contractor's professionalism and may damage future business opportunities.